10 Signs Your Website Is Costing You Customers

Table of Contents

• The 10 signs
• Quick self-test
• Next steps

The 10 warning signs

1. Page takes longer than 2 seconds to load
2. Hero copy is generic ('Welcome to our website')
3. No clear primary call-to-action
4. Mobile menu is awkward
5. No visible proof (reviews, case studies)
6. No instant contact option (WhatsApp/chat)
7. Contact form has 8+ fields
8. No schema markup
9. Last blog post is from 2022
10. You can't easily edit it yourself

Quick self-test

Open your site on a 4G phone. Can a stranger figure out what you do, why they should care, and how to contact you — in under 10 seconds?

Next steps

Run our free AI website audit and book a call.

Frequently Asked Questions

How do I know if I'm losing customers?

Compare your conversion rate to your industry — 1% = poor, 3% = average, 5%+ = great.

Want an instant baseline?

Run our free AI Website Audit. Claude analyses your live URL and scores SEO, AI [search](/blog/how-uk-manufacturers-win-in-ai-search) visibility, conversion and performance in 60 seconds.

Ready to start?

Book a free strategy call with WebsiteAndGo or request a fixed-price proposal within 48 hours. We're a senior UK team — no offshore handoffs.

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